Returns & Exchanges

Lucky for us, there is something special about Swoop Bags and we have a very low return/exchange rate.

Starting NOV. 1, 2021 all sales are final on all Sale items. Swoop Bags wants one thing: Happy Customers! That means no hassle and our return/exchange policy is simple: we will gladly exchange your Swoop Bag(s) or refund your purchase within 14 days (minus the original shipping fees). We do ask that your items be in unused/original condition because we can't resell any bags that have been taken out of the original clear bag and used. We are a small company and we hope you understand. 
All bag REVIEWS can be found HERE.
Watch our VIDEOS of the Swoop Bags in action HERE. 
Please email us at: swoop@swoopbags.com to arrange an exchange/return. 
You can also contact us via phone: 1+ (206) 940-6365 (9am-4pm PST).  
Thank you!