Returns & Exchanges

Lucky for us, there is something special about Swoop Bags and we have a very low return/exchange rate.

Swoop Bags wants one thing: Happy Customers! Our return/exchange policy is simple: we will gladly exchange your Swoop Bag(s) or refund your purchase within 14 days. We do ask that your items be in unused/original condition because we can't resell any bags that have been taken out of the original clear bag and used. We are a small company and we hope you understand.  Starting NOV. 1, 2022 all sales are final on all SALE items. 
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Please email us at: swoop@swoopbags.com to arrange an exchange/return. 
Phone: 1+ (206) 940-6365 (9am-4pm PST).  
Thank you! 
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All bag REVIEWS can be found HERE.
Watch our VIDEOS of the Swoop Bags in action HERE.