Returns & Exchanges

Lucky for us, there is something special about Swoop Bags and we have a very low return/exchange rate.

Swoop Bags wants one thing: Happy Customers! Our return/exchange policy is simple: we will gladly exchange your Swoop Bag(s) or refund your purchase within 14 days. We do ask that your items be in unused/original condition because we can't resell any bags that have been taken out of the original clear bag and used. We are a small company and we hope you understand. ALL sales are final on SALE items. 
Please email us at: to arrange an exchange/return. 
Phone: 1+ (206) 940-6365 (9am-4pm PST).  
All bag REVIEWS can be found HERE.
All Bag VIDEOS can be found HERE and on our IG page (lots of current videos)